Regarding metadata fields are not working in filter properlu

Description

Hi team ,
we are using meta data field to store the geography and project level and some other information .
we can able to add the metadata fields and we have tried the field in jira jql filter conditions .
it results mismatch in count .
if i need to reindex the environment then i will do .
in the filter , i am having the field name as geography .
it is having values like hcm implementation, hcm support like this
when i type hcm in the filter it results all the values . why does it likes .
is the filter matches the exact values or not .
when i try to configure the jira dashboards with the meta data fields , the fields are not getting displayed in the gadgets .
can you please help to solve the issue .

Environment

production

Status

Assignee

Andreas Spall (evolu.software)

Reporter

vijaya bhaskar v

Labels

None

Database

None

Effort

None

Affects versions

3.0.0

Priority

Major
Configure