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Within Jira it is possible to disable individual values from selection lists. These values are then no longer offered in Jira. Unfortunately Jira does not pass this information on and we cannot determine whether a value should be displayed or not. Since Jira version 8.12 (further details: https://jira.atlassian.com/browse/JRASERVER- 61594 https://jira.atlassian.com/browse/JRASERVER-6027460274) this information is also available in the Rest interface. Confluence administrators can enable the "Hide disabled select options"-function since version 3.1.3. |
Jira Core standard Fields
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Supported | Field Name | Note | Field Type | Description within Jira | ||||||||
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Customer Request Type |
| Customer Request Type Custom Field | Holds information about which Service Desk was used to create a ticket. This custom field is created programmatically and must not be modified. | |||||||||
Request participants |
| Request Participants | ||||||||||
Satisfaction |
| Satisfaction | Stores request feedback in Service Desk requests. This custom field is created programmatically and required by Service Desk. | |||||||||
Satisfaction date |
| Satisfaction date | Stores request feedback date in Service Desk requests. This custom field is created programmatically and required by Service Desk. | |||||||||
Time to first response |
| SLA Custom Field Type | This custom field was created by Jira Service Desk. | |||||||||
Time to resolution |
| SLA Custom Field Type | This custom field was created by Jira Service Desk. |
Portfolio for Jira Custom Fields
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Supported | Field Name | Note |
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Target Start Date | since 2.4.0: Can cause misbehaviour. See: https://jira.atlassian.com/browse/JPOSERVER-2358 | |
Target End Date | since 2.4.0: Can cause misbehaviour. See: https://jira.atlassian.com/browse/JPOSERVER-2358 | |
Original Story Points | since 2.4.0 | |
Parent link | since 2.4.0: Uses an unpublished rest interface of Portfolio and can't used within automatically rendered form. See: Troubleshooting - Why does the field 'Parent Link' require an issue type? | |
Team | since 2.4.0: Uses an unpublished rest interface of Portfolio and can't used within automatically rendered form. See: https://jira.atlassian.com/browse/JPOSERVER-2421 |
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App | Custom Field Type | Note |
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JSU - Suite Utilities for Jira |
| since 2.6.0 (tested with version 2.7.0 of JSU - Suite Utilities for Jira) |
Project Specific Select Field |
| since 2.6.0 (tested with version 2.6.1 of Project Specific Select Field) |
Checklist for Jira |
| since 2.7.0 (tested with version 4.0.3 of Checklist for Jira) since 2.7.1 (tested with version 4.0.3 of Checklist for Jira) |