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A previously visible field won't show up anymore.

Image Added

Solution

Starting with version 8.4 of Jira there is a new Rest-interface which returns 50 fields (as default) when the create issue screen is requested. If there are more than 50 fields on the screen, only the first 50 are returned and within issue forms these gaps can occur.

You can:

  • Contact your Jira administrator, tell her/him the field name/id shown in the warning message and request a change of the create issue screen.
  • Contact your Confluence administrator, tell her/him to increase the maximum value within the Issue Forms Configuration Section

Problem

A previously visible field won't show up anymore (and some users see an error message).

Field for a user with view page permission

Field for a user with edit page permission

Solution

The create issue screen has been changed by your Jira administrator.

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  • Contact your Jira administrator, tell her/him the field name/id shown in the warning message and request a change of the create issue screen.
    • If it is the Reporter field, the Jira administrator may need to customize the following: Adjust the Modify Reporter permissions for the project permissions so that the page visitors can execute them.
  • Remove the field from Issue Form – create form.

Problem

A field won't show up on the page and a - Unsupported Field message appears instead.

Solution

We have to reimplement every field type to make it usable within Confluence and we provide a List of supported Custom Fields and Custom Field Types.

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