How to change the Score template
You can try the following, if something that is pictured and described here is not visible on your screen:
Open your Board
Click on “Start conversation” and select the “Score” Tab
Click on “Settings”, select “Change Template” and click “Go to App Settings”
Select “RICE (item-score-rice)“ within the “Get started“ Tab
Select the “Templates” Tab and verify that are “Default” and “Item Score RICE” templates are available.
Close the SettingsYou can now change the template