How to edit the Score template
Our predefined templates do not always meet your requirements to 100%. For this reason, you can modify the templates.
Note that a score template must always contain a score field. If you delete it, it will be added automatically.
This article assumes that you have the Apps Settings page open and the current template is based on ICE (Impact * confidence * Ease). This template is used as the default for Score.
Core functionality of the “Templates” Tab
Here we show you how to get to that page: How to change the Score template
Select the “Templates“ Tab and the “Default (item-score)” template
Here you can download the current template as json.
Thereby you can create a backup of your current configuration.
Upload (aka import) template
Thereby you can import a backup configuration.
Create a new template
Add and configure a new field
Drag a field (e.g. the “Single Select (with value number)”)from the Generic Fields Area and drop it into one of the sections
Set Name and the technical Id (you will need the Id for calculation) and click Add
Click on Configure
Add allowed values, set a default value and click Save
Save the updated Template
Your customization is now displayed for every new score
Change the Score calculation
You will find more information about the Calculation field here:
Click on the cogwheel at the score to open the configuration dialog
If you added the Management Priority field (see above) you can now use it in the mathematical formula. Add at the end of the field:
management-priority *
It should now look like this.
Then press Save
Each new score will be based on the Management Priority