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Feature requests from our customers as input for our release planning are very important to us. We have adapted our way of working and the way of voting described here is not possible for all customers. We are working on a solution to allow all customers to vote again and apologize for the inconvenience. |
There are currently two variants of how Jira issues are displayed.
Vote using the “New Jira issue view”
If the issue is displayed as shown here, the "New Jira issue view" is active for you
Click on the thumbs up button
Click on “Vote for this issue”
Vote using the “Old Jira issue view”
If the issue is displayed as shown here, the "Old Jira issue view" is active for you
Click on “Vote for this issue”
Within Jira there is the possibility to vote for issues. For this purpose, however, the user has to have a license. With our app Customers' voice it is now possible for all our customers to vote. |
Open our Help Center (https://aevolu.atlassian.net/servicedesk/customer/portals)
Select the Serice Desk for the product you want to vote for (e.g. Data Forms for Confluence - Service Desk)
Click on “vote” within the “Customers' voice” Table of votable issues
and by doing so, you voted.
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If the “Customers' voice” table is not displayed, we have to change some configuration for you. (Here you can get some background information https://aevolu.atlassian.net/wiki/spaces/VOICE/pages/2501541889/Troubleshooting+-+Some+Customers+can+t+vote). In order for you to vote, you need to “Request permission to vote“ in the Service Desk and we will adjust the configuration. The following image shows you where to click. |
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