{
"id": "evolu.software-service-entry",
"name": "Service Entry",
"description": "",
"metadata": {
"created": "2021-01-01T01:01:01.000+0000",
"updated": "2022-08-15T01:01:01.000+0000",
"creator": {
"id": "evolu.software"
},
"updater": {
"id": "evolu.software"
},
"template" : {
"id" : "${cid}-${tid}-${yyyy-mm-dd}",
"name" : "Service Entry ${cid} ${yyyy-mm-dd}"
},
"version": 2
},
"section": [
{
"id": "general-information",
"name": "General Information",
"description": "",
"field": [
{
"id": "lifecycle-status",
"name": "Lifecycle status",
"description": "Current lifecycle status of the service"
},
{
"id": "service-type",
"name": "Service Type",
"description": "Customer-facing service is a service with direct contact to the customer. While a supporting/technical service is invisible to customers and is used to support customer-facing services"
},
{
"id": "owner",
"name": "Owner",
"description": "Service Owner"
}
]
},
{
"id": "contacts-procedures",
"name": "Contacts and procedures",
"description": "Contacts and procedures for signing up to the service",
"field": [
{
"id": "manager",
"name": "Manager",
"description": "Responsible Service Level Manager"
},
{
"id": "procedure",
"name": "Procedure",
"description": "Procedure for signing up"
}
]
},
{
"id": "desired-outcome-information",
"name": "Description / desired customer outcome",
"description": "",
"field": [
{
"id": "description",
"name": "Description",
"description": "Value added from a business point of view. Business processes / activities on the customer side supported by the service."
},
{
"id": "analysis",
"name": "Analysis",
"description": "Desired outcome in terms of utility and warranty"
}
]
},
{
"id": "dependencies",
"name": "Dependencies",
"description": "",
"field": [
{
"id": "serviceslink-depends",
"name": "Required Configuration Items / Infrastructure Services",
"description": "RequiredConfiguration InfrastructureItems Services/ (Infrastructure Services on which this service depends), Supported services (other services which depend on this service)"
},
{
"id": "componentslink-supported",
"name": "ComponentsSupported Infrastructure Services",
"description": "Major Configuration ItemsOther Infrastructure Services which depend on which this service depends"
}
]
}
],
"data": {
"lifecycle-status": {
"type": "select-single",
"allowedValues": [
{
"name": "Proposed",
"lozenge": {
"appearance": "removed",
"bold": true
}
},
{
"name": "Defined",
"lozenge": {
"appearance": "removed",
"bold": false
}
},
{
"name": "Chartered",
"lozenge": {
"appearance": "moved",
"bold": true
}
},
{
"name": "Designed",
"lozenge": {
"appearance": "moved",
"bold": false
}
},
{
"name": "Built",
"lozenge": {
"appearance": "new",
"bold": true
}
},
{
"name": "Tested",
"lozenge": {
"appearance": "new",
"bold": false
}
},
{
"name": "Released",
"lozenge": {
"appearance": "success",
"bold": true
}
},
{
"name": "Operational",
"lozenge": {
"appearance": "success",
"bold": true
}
},
{
"name": "Retired",
"lozenge": {
"appearance": "success",
"bold": false
}
}
],
"value": ""
},
"service-type": {
"type": "select-single",
"allowedValues": [
{
"name": "Customer-facing service",
"lozenge": {
"appearance": "success",
"bold": true
}
},
{
"name": "supporting/technical service",
"lozenge": {
"appearance": "success",
"bold": false
}
}
],
"value": ""
},
"owner": {
"type": "user-single",
"value": ""
},
"manager": {
"type": "user-single",
"value": ""
},
"procedure": {
"type": "markdown",
"value": ""
},
"description": {
"type": "markdown",
"value": ""
},
"analysis": {
"type": "markdown",
"value": ""
},
"serviceslink-depends": {
"type": "markdownlink",
"value": "",
}, "componentsconfig": {
"typectype": "textcurrent",
"valuetemplateIds": ["evolu.software-configuration-item","evolu.software-service-entry"]
}
},
"link-supported": {
"type": "link",
"value": "",
"config": {
"ctype": "current",
"templateIds": ["evolu.software-service-entry"]
}
}
}
}
|
