How to define day off collections

Owned by Andreas Spall (evolu.software)
Last updated: Feb 06, 2024
3 min read

In order to create an SLA there are some things needed that must be defined first. One of them is a calendar with working hours and other important information. For each of your calendars you can pick a collection of days off.

The collection of days off should contain all days the team is not reachable. E.g. holidays, team events, vacation closedowns or others.

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The days off are important for the calculation of due dates because (just like times outside the teams working hours) the SLA of an item is paused during a day off. During a day off the SLAs status will be sleeping.

Create a day off collection

  1. Go to the SLA day off admin panel. Click the Create days off button.

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  2. A model opens. Enter an id, name and description for the collection. Then click Create.

  3. Your new collection was created. You see the name of your new collection in the sidebar on the left and the collection details on the right.

Note that a new collection only contains the current year. On how to add more years please see Duplicate a year down below.

Add holidays to the collection

  1. A new collection is always empty. In order to add a holiday click on the add new day off button.

  2. A new model opens. Add the name of the holiday and pick the date. Now click on Add.

  3. The new day off has been added to your collection.

  4. You can add as many days off as you like.

  5. To delete a day off click on the trash can icon at the end of its row.

  6. If you are done click Save in the top right corner to save the changes.

Duplicate a year

So far our collection only contains the current year. Let’s add the next year.

  1. Click on the Copy year button.

  2. A modal opens. Pick the year you want to add and click Add.

  3. A tab with the new year was added. Click on the newly added year to see the details.

  4. You can now add and remove days off to/from the new year.

  5. To save the changes click Save.

Delete a collection

  1. In order to delete a whole collection click the Delete days off button at the top right corner.

  2. A modal opens for you to confirm.

Note that you can only delete collections that are not in use in any calendar. If the collection is used anywhere the modal will tell you where it is used but will not let you delete the collection.