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You may recognize know that Issue Forms for Confluence does not support the customer portal configuration of the project type "Service Desk".
You can use the "Issue Form - create form", if you follow the Step-by-step guide.

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1. Change the Permission Scheme (must be done by a JIRA Jira Administrator).
   
   

   1. Grant the Permission "Crate permission Create Issue" to "Application role - Any logged in User".
      
      

   2. Grant the Permission "permission Browse Projects" to "Reporter".

   
   
   

2. Change the Screens (only required for version < 2.1.0 and must be done by a JIRA Jira Administrator).
   
   

   1. Remove the Field "Request participants" from the issue create screens of the project.
      
      
      

3. Now you can use the "Issue Forms - create form" and the . The form will be shown to all users who have the permission to login into JIRAto Jira. 
    

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